Fruits de Mer Madeleine conducts its business in accordance with the strictest standards of ethics and integrity.
By adopting its Confidentiality and Personal Information Protection Policy, Fruits de Mer Madeleine reaffirms its commitment to protecting the information in its possession and to complying with the laws governing the protection of privacy.
Due to the nature of its business, Fruits de Mer Madeleine holds confidential information about its customers and employees.
With the development of new communication tools, Fruits de Mer Madeleine pays particular attention to the protection of privacy. This it why Fruits de Mer Madeleine has put in place various mechanisms aimed at respecting the confidentiality of the personal information it holds and collects.
I. Personal information, what is it ?
Any information about an individual that can be identified is personal information. Thus, your first name, last name, postal code, and email address are considered personal information.
II. Collection of personal information
We collect the following information :
Name
First name
Email
Postal code
The personal information that Fruits de Mer Madeleine collects is collected from forms and through the interactivity established between you and its website. Fruits de Mer Madeleine also uses, as indicated in the following sections, cookies and/or log files to gather information about you.
III. Forms and interactivity
Your personal information is collected through one of the following forms :
Website registration form
Purchase order form
Survey
Contest
Fruits de Mer Madeleine uses the information thus collected for the following purposes:
Send newletters / Promotional offers
Respond to your inquiries
Send your order
Generate statistics
Manage the website (presentation, organization)
Your information is also collected through the interactivity that may be established between you and our website, as follows:
Respond to your inquiries
Generate statistics
Manage the website (presentation, organization)
Fruits de Mer Madeleine uses the information thus collected for the following purpose:
To send you the newletters of promotional offers
Respond to your inquiries
IV. Log files and cookies
Fruits de Mer Madeleine collects certain information through log files and cookies. It mainly concerns the following information:
IP adress
Operating system
Pages visited and queries
Time and day of connection
Digital advertising (of the «remarketing» type)
The use of such files allows us:
To improve our service and set up a personalized welcome
Obtain a personalized consumption profile
To generate statistics
V. Sharing of personal information
Fruits de Mer Madeleine commits to not market the personal information collected. However it sometimes share this information with third parties for the following purposes:
Send the newletter or promotional offers
Send your purchase order
Establish a consumption profile
Do digital advertising (such as «remarketing»)
If you do not want your personal information to be communicated to third parties, you can object to it at the time of collection or at any time thereafter as mentioned in the Right of opposition and withdrawal section.
VI. Limit the collection and use of personal information
Fruits de Mer Madeleine collects and uses only the information necessary for the purposes that have previously been expressed to you. Employees only use the personal information necessary to perform their duties.
VII. Right of opposition and withdrawal
Fruits de Mer Madeleine offers you the right to oppose and withdraw your personal information.
The right of opposition is understood as being the possibility offered to internet users to refuse that their personal information be used for certain purposes mentioned during the collection.
The right of withdrawal is understood as being the possibility offered to internet users to request that their personal information no longer appear, for exemple, in a mailing list.
In order to exercise these rights, you must write to:
[email protected]
or to:
Head office
546 Ch. Fougère, L’Étang-du-Nord,Québec, Canada, G4T 3Z8
Google also offers the possibility to automatically opt out of any interest-based advertising or «remarketing».
You must visit the following page to unsubscribe:
Google Privacy Center
http://www.google.ca/intl/fr/policies/technologies/ads/
VIII. Permission to access
Fruits de Mer Madeleine recognizes a right of access and rectification to the persons concerned wishing to consult, modify, or even delete the information concerning them.
The exercice of this right will be done by communicating either by e-mail to:
[email protected]
or by writing to:
Head office
546 Ch. Fougère, L’Étang-du-Nord, Québec, Canada, G4T 3Z8
IX. Security
The personal information that Fruits de Mer Madeleine collects is kept in a secure environment. All persons, employees, consultants, directors and officers of Fruits de Mer Madeleine are required to respect the confidentiality of your information.
To ensure the security of your personal information, Fruits de Mer Madeleine uses the following measures:
Secure Sockets Layer
Secure Electronic Transaction
Network monitoring software
Computer backup
Firewalls
Fruits de Mer Madeleine is committed to maintaining and implementing the highest standards of confidentiality of your personal information. However, since no mechanism offers maximum security, some risk is always present when using the internet to transmit personal information.
Note: The Confidentiality and Personal Information Protection Policy is subject to the applicable legislative provisions in this area. Consequently, its content may be updated or modified at any time, depending on the evolution of the legislative context.